🔒 Privacy

Privacy Policy — How Babajee Protects Your Data

At Babajee, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We have written this in plain language so it is easy to understand — no legal jargon, no small print surprises.

Last updated: January 2025

Six Ways Babajee Keeps Your Personal Data Safe

Before you read the full policy, here is a quick summary of the most important privacy commitments Babajee makes to every player on the platform.

Your Data Is Encrypted End-to-End

Every piece of personal data you share with Babajee — from your registration details to your payment information — is protected using industry-standard TLS encryption. Data at rest is encrypted using AES-256. We treat your data with the same level of care we would want applied to our own.

We Never Sell Your Data to Third Parties

Babajee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The only time we share your data with external parties is when it is strictly necessary to operate the platform — for example, with payment processors or identity verification providers.

You Control Your Own Data

Babajee gives you full control over your personal data. You can request a copy of the data we hold about you, ask us to correct inaccurate information, or request deletion of your data in certain circumstances. All data requests are handled by our support team within 30 days of receipt.

We Only Collect What We Actually Need

Babajee follows a data minimisation principle. We only collect personal data that is genuinely necessary to provide our services, verify your identity, process your payments, and comply with our legal obligations. We do not collect data speculatively or for purposes we cannot clearly justify.

Strict Access Controls on All Data

Access to your personal data within Babajee is restricted on a need-to-know basis. Only staff members who require access to your data to perform their job functions are permitted to view it. All staff with data access are trained in data protection and are bound by confidentiality obligations.

We Will Tell You If Something Goes Wrong

In the unlikely event of a data breach that affects your personal information, Babajee will notify you promptly and clearly. We will explain what happened, what data was affected, what we have done to address it, and what steps you can take to protect yourself. Transparency is not optional for us.

1 Who We Are

Babajee is an online gaming platform operating at babajee.club. We offer a wide range of gaming products including slots, live casino games, fishing games, dice games, and sports-themed games to players in Bangladesh. When this Privacy Policy refers to "Babajee", "we", "us", or "our", it means the operator of the babajee.club platform.

Babajee acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how Babajee handles your data, you can contact us at any time at [email protected].

This Privacy Policy applies to all players who register an account on Babajee, visit the babajee.club website, or use any of the services offered on the platform. It should be read alongside our Terms and Conditions.

2 Personal Data We Collect

Babajee collects personal data from you in several ways — directly when you register and use the platform, automatically when you browse the site, and occasionally from third parties such as identity verification providers. Below is a clear breakdown of the categories of data we collect and why.

Category Examples How Collected
Identity Data Full name, date of birth, National ID number, passport copy Registration form, KYC verification
Contact Data Email address, mobile number Registration form
Financial Data bKash / Nagad / Rocket number, bank account details, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser type, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, pages visited Automatically via platform analytics
Communications Data Live chat transcripts, support emails, feedback submissions When you contact our support team

We do not collect any special category data — such as health information, religious beliefs, or political opinions — unless you voluntarily provide it in the context of a responsible gaming request (for example, if you disclose a gambling-related health concern when requesting self-exclusion). Any such data is handled with the highest level of care and is only used for the purpose for which it was provided.

3 How We Use Your Personal Data

Babajee uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that you would not reasonably expect. The main purposes for which we process your data are:

  • Account management: To create and maintain your Babajee player account, verify your identity, and manage your login credentials.
  • Payment processing: To process your deposits and withdrawals securely via bKash, Nagad, Rocket, and bank transfer.
  • KYC and fraud prevention: To verify your identity before processing withdrawals and to detect and prevent fraudulent activity on the platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact our support team.
  • Responsible gaming: To monitor gaming patterns that may indicate problem gambling and to administer self-exclusion and deposit limit requests.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering obligations and age verification requirements.
  • Platform improvement: To analyse how players use the platform so we can improve the gaming experience, fix technical issues, and develop new features.
  • Marketing communications: To send you promotional offers and updates about Babajee, where you have given your consent to receive such communications.

Babajee never uses automated decision-making processes that produce legal or similarly significant effects on you without human review. If you have concerns about any decision made about your account, you can always request a manual review by contacting our support team.

4 Legal Basis for Processing

Every time Babajee processes your personal data, we do so on one of the following legal bases. We are transparent about which basis applies to each type of processing so you always know where you stand.

  • Contract performance: Processing that is necessary to provide the services you have signed up for — such as managing your account, processing payments, and delivering game results.
  • Legal obligation: Processing that is required by law — such as identity verification for anti-money laundering compliance and age verification.
  • Legitimate interests: Processing that is necessary for Babajee's legitimate business interests — such as fraud detection, platform security, and improving our services — where those interests are not overridden by your rights.
  • Consent: Processing that is based on your explicit consent — primarily marketing communications. You can withdraw your consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.

5 Sharing Your Personal Data

Babajee does not sell your personal data. We share your data with third parties only where it is strictly necessary to operate the platform and deliver our services. The categories of third parties with whom we may share your data are:

  • Payment processors: bKash, Nagad, Rocket, and our banking partners receive the financial data necessary to process your deposits and withdrawals.
  • Identity verification providers: We use third-party KYC providers to verify your identity documents before processing your first withdrawal. These providers are bound by strict data processing agreements.
  • IT and platform service providers: Companies that provide hosting, security, analytics, and customer support software to Babajee may process your data as part of delivering those services.
  • Regulatory and law enforcement authorities: We may be required by law to share your data with government agencies, regulators, or law enforcement bodies. We will only do so where we are legally obliged to.
  • Responsible gaming organisations: If you request self-exclusion, we may share limited data with recognised responsible gaming registries to help enforce your exclusion across multiple platforms.

All third parties who process your data on behalf of Babajee are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes we specify. We do not permit any third party to use your data for their own marketing purposes.

6 Cookies and Tracking Technologies

Babajee uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it. A cookie is a small text file that is stored on your device when you visit a website.

The types of cookies we use on Babajee are:

  • Essential cookies: These are necessary for the platform to function. They keep you logged in during your session and ensure that the site loads correctly. You cannot opt out of essential cookies without affecting how the platform works.
  • Analytics cookies: These help us understand how players navigate the platform — which pages are most visited, how long sessions last, and where players encounter difficulties. We use this data to improve the platform.
  • Preference cookies: These remember your settings and preferences — such as your preferred language or display settings — so you do not have to set them again each time you visit.
  • Marketing cookies: These are used to show you relevant promotional content. They are only placed with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Babajee platform.

7 How Long We Keep Your Data

Babajee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

Data Type Retention Period Reason
Account and identity data 5 years after account closure Anti-money laundering legal obligation
Transaction records 5 years after the transaction date Financial regulatory compliance
KYC documents 5 years after account closure Legal obligation
Customer support records 3 years after the last interaction Dispute resolution and service improvement
Marketing consent records Until consent is withdrawn Proof of consent
Technical and usage data 13 months Platform analytics and security

When your data is no longer required, Babajee will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained for longer periods for statistical and analytical purposes.

8 Your Privacy Rights

As a Babajee player, you have a number of rights over your personal data. We take these rights seriously and will respond to all valid requests within 30 days. Here is a summary of your rights and what each one means in practice:

Right of Access

You can request a copy of all personal data Babajee holds about you. We will provide this in a clear, readable format within 30 days.

Right to Rectification

If any of the data we hold about you is inaccurate or incomplete, you can ask us to correct it. We will update your records promptly.

Right to Erasure

In certain circumstances, you can ask us to delete your personal data. This right is subject to our legal retention obligations.

Right to Restrict Processing

You can ask us to pause the processing of your data in certain situations — for example, while we investigate a dispute about its accuracy.

Right to Data Portability

You can request your data in a structured, machine-readable format so you can transfer it to another service provider if you wish.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. Please include your registered email address and a clear description of your request. We will respond within 30 days.

9 Data Security

Babajee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the Babajee platform.
  • AES-256 encryption for sensitive data stored on our servers.
  • Role-based access controls that limit who within Babajee can access your personal data.
  • Regular security audits and penetration testing of the platform infrastructure.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring of our systems for suspicious activity and potential security threats.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, Babajee will notify you without undue delay and will take immediate steps to contain and remediate the breach.

10 Children's Privacy

Babajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent underage individuals from creating accounts. If we discover that we have inadvertently collected data from a person under 18, we will delete that data immediately and close the associated account.

If you are a parent or guardian and you believe that your child has registered on Babajee, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

11 Marketing Communications

Babajee may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send you marketing communications if you have given your consent to receive them — either during registration or at a later point through your account settings.

You can withdraw your consent to receive marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email from Babajee.
  • Updating your communication preferences in your account settings.
  • Contacting our support team at [email protected] and requesting to be removed from our marketing list.

Please note that withdrawing your consent to marketing communications does not affect your ability to use the Babajee platform. You will still receive essential service communications — such as account security alerts, deposit confirmations, and withdrawal notifications — regardless of your marketing preferences.

Babajee will never send marketing communications to players who have set a self-exclusion or cooling-off period on their account. If you receive a marketing message after setting such a restriction, please contact us immediately.

12 Changes to This Privacy Policy

Babajee may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to our platform. When we make changes, we will update the "Last updated" date at the top of this page.

If we make significant changes to how we process your personal data, we will notify you by email or by displaying a prominent notice on the Babajee platform before the changes take effect. Your continued use of Babajee after any changes to this Privacy Policy constitutes your acknowledgement of the updated policy.

We recommend reviewing this Privacy Policy periodically. The most current version will always be available at babajee.club/privacy-policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Babajee handles your personal data, please do not hesitate to get in touch. Our support team is available 24 hours a day, seven days a week via live chat on the platform.

You can also reach us by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days, and to all formal data subject requests within 30 days.

Email: [email protected]  |  Live Chat: Available 24/7 on Babajee

Play on Babajee With Full Confidence — Your Data Is Safe With Us

Register your free Babajee account today. We use end-to-end encryption, strict access controls, and a zero-data-selling policy to keep your personal information safe at all times.